Frequently Asked Questions (FAQs)
What is JUTCOT known for?
JUTCOT offers eco-friendly, reusable bags made from sustainable materials like cotton and jute.
What materials are used in JUTCOT products?
We use cotton, canvas, jute, and other eco-conscious fabrics.
Are your bags reusable and washable?
Yes, most bags are reusable and washable. Gentle wash is recommended.
Do you offer customized bags?
Yes, customization is available for bulk orders including logo printing and size changes.
What is the MOQ for bulk orders?
MOQ depends on product type. Please contact us for details.
How long does delivery take?
Standard delivery: 3–7 working days. Bulk orders may take longer.
Do you offer free shipping?
Free shipping on orders above ₹500.
How can I track my order?
Tracking ID is shared via WhatsApp or email after dispatch.
What is your return policy?
Returns accepted only for damaged, defective, or wrong items with unboxing video.
How long does refund take?
Refunds are processed within 10–14 working days.
Can I cancel my order?
Orders can be canceled before dispatch only.
Are your products eco-friendly?
Yes, all products are designed to reduce plastic use.
Do you supply to businesses?
Yes, we supply to corporates and wholesalers.
How can I contact JUTCOT?
Email: jutcot.india@gmail.com | Location: Surat, Gujarat
Do you ship outside India?
Currently, we ship within India only.