At JUTCOT, we focus on delivering products with high-quality design and durability. However, if something isn’t right, we’ve got you covered.

Return Eligibility

• The product is damaged
• The product is defective
• You received a wrong item

Return Conditions

• Product must be in original packaging
• All tags and labels must be intact
• Unboxing video is mandatory for verification

Replacement Policy

• Replacement will be processed within 7 working days after approval

Return Pickup

• Pickup will be arranged within 4–7 working days

Refund Policy

• Refund will be processed within 10–14 working days after product verification
• Amount will be credited to the original payment method (bank, credit card, debit card)

Important Notes

• Returns are accepted only for eligible cases
• Products damaged due to misuse are not eligible
• Slight color variations are not considered defects